Anmeldung zum Seminar: Unterschied zwischen den Versionen
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! class="ms-rteTableHeaderEvenCol-default" rowspan="1" style="border:1px solid #bfbfbf; padding:2px; vertical-align:top" | Reibungspotentiale | ! class="ms-rteTableHeaderEvenCol-default" rowspan="1" style="border:1px solid #bfbfbf; padding:2px; vertical-align:top" | Reibungspotentiale | ||
|- class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddRow-default" style="font-family:arial; font-size:10pt" | |- class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddRow-default" style="font-family:arial; font-size:10pt" | ||
| class="ms-rteTableEvenCol-default" colspan="5" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-size:small"><span style="font-family:arial,helvetica,sans-serif"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">''Anmeldung Tei''<span style="text-decoration:underline">'' | | class="ms-rteTableEvenCol-default" colspan="5" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-size:small"><span style="font-family:arial,helvetica,sans-serif"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">''Anmeldung Tei''<span style="text-decoration:underline">''lneh<span style="font-family:Arial,Helvetica,sans-serif;">mende über Homepage</span>''</span><span style="font-family:Arial,Helvetica,sans-serif;"> </span></font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableEvenCol-default" colspan="1" rowspan="7" style="border:1px solid #bfbfbf; text-align:left; vertical-align:top" | Kunde -> [erste Kontaktperson] -> Belegung -> [Bildung] -> GF -> Belegung -> Kunde | | class="ms-rteTableEvenCol-default" colspan="1" rowspan="7" style="border:1px solid #bfbfbf; text-align:left; vertical-align:top" | <span style="font-family:Arial,Helvetica,sans-serif;">Kunde -> [erste Kontaktperson] -> Belegung -> [Bildung] -> GF -> Belegung -> Kunde</span> | ||
| class="ms-rteTableEvenCol-default" colspan="1" rowspan="7" style="border:1px solid #bfbfbf" | <div style="text-align:left"> </div> <ul style="text-align:left; vertical-align:top"> | | class="ms-rteTableEvenCol-default" colspan="1" rowspan="7" style="border:1px solid #bfbfbf" | <div style="text-align:left"> </div> <ul style="text-align:left; vertical-align:top"> | ||
<li><span style="color:red">Bei intern organisierten VA‘s keine einheitliche Regelung</span></li> | <li><span style="font-family:Arial,Helvetica,sans-serif;"><span style="color:red">Bei intern organisierten VA‘s keine einheitliche Regelung</span></span></li> | ||
<li><span style="color:red">Mehraufwände bei Anfragen (Checkplan…)</span></li> | <li><span style="font-family:Arial,Helvetica,sans-serif;"><span style="color:red">Mehraufwände bei Anfragen (Checkplan…)</span></span></li> | ||
<li><span style="color:red">TuduhListe</span></li> | <li><span style="font-family:Arial,Helvetica,sans-serif;"><span style="color:red">TuduhListe</span></span></li> | ||
</ul> | </ul> | ||
<span style="vertical-align:top"><span style="color:#ff0000">'''<span style="font-size:11.0pt">Schnittstelle - externe Moderation</span>'''</span></span> | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="vertical-align:top"><span style="color:#ff0000">'''<span style="font-size:11.0pt">Schnittstelle - externe Moderation</span>'''</span></span></span> | ||
| class="ms-rteTableEvenCol-default" colspan="1" rowspan="2" style="border:1px solid #bfbfbf" | | | class="ms-rteTableEvenCol-default" colspan="1" rowspan="2" style="border:1px solid #bfbfbf" | | ||
|- class="ms-rteTableEvenRow-default" | |- class="ms-rteTableEvenRow-default" | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" colspan="1" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" colspan="1" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="font-family:arial; font-size:10pt; padding:2px; vertical-align:top">Anmeldung zum Seminar über Buchungstool im Bildungsprogramm auf www.blossin.de</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br/> | ||
| class="ms-rteTableOddCol-default" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableOddCol-default" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">Daten aus WCMS ziehen und in Seminarmanager eintragen</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableEvenCol-default" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableEvenCol-default" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">Webseite: [http://blossin.de/wp-login.php http://blossin.de/wp-login.php] -> Anmelden -> Buchungen/Reservierungen -> austehende Buchungen anklicken -> CSV-Export -> übernehmen<br/> Im Seminar auf Button „Adressen zum Seminar anmelden“ – Name in Adressensuche, ob Teilnehmer bereits bekannt – dann auswählen sonst „Neuanlage“<br/> <br/> <br/> Vertrag: Teilnehmer anklicken - Dokumentenmanager – Email – <span class="ms-rteBackColor-4" style="background-color:yellow">Anmeldeinformation CF - versenden</span></font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br/> | ||
| class="ms-rteTableOddCol-default" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableOddCol-default" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">automatische Kopie der E-Mail an Kunden, dass Anmeldung erfolgt ist<br/> Gastdaten aus WCMS ziehen, Daten im SM eingeben<br/> TN-Status auf "Angemeldet" setzen</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableEvenCol-default" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableEvenCol-default" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">Teilnahme-Bestätigung per E-Mail senden an Kunden senden:<br/> - Vertrag<br/> - Informationsblatt für Teilnehmervertrag</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
<span style="font- | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:top">- AGB (Tagesveranstaltung, Juleica oder Vertrage mit Partnern (Rahmenvereinbarung) oder ARB bzw. ARB International (Fahrten ins Ausland) = Pauschalreise<br/> - Formblatt zur Unterrichtung einer Pauschalreise, wenn Pauschalreise vorliegt<br/> - Infoblatt Reiserücktritt, - Reiseabbruch<br/> - Sicherungsschein, wenn Pauschalreise vorliegt und Vorkasse gefodert ist<br/> - Hausregeln</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
<span style="font- | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:top">Anmeldung ist abgeschlossen</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
|- class="ms-rteTableOddRow-default" | |- class="ms-rteTableOddRow-default" | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" colspan="5" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" colspan="5" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="font-family:arial; font-size:10pt; padding:2px; vertical-align:top"> ''Anmeldung Teilnehmende über E-Mail oder Flyer ''</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
|- class="ms-rteTableEvenRow-default" | |- class="ms-rteTableEvenRow-default" | ||
| class="ms-rteTableEvenCol-default" colspan="1" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableEvenCol-default" colspan="1" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">Anmeldung zum Seminar per E-Mail oder ausgefülltes Formular auf Einzelflyer</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br/> <br/> <br/> <br/> <br/> | ||
| class="ms-rteTableOddCol-default" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableOddCol-default" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">Daten im Seminarmanager eintragen</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableEvenCol-default" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableEvenCol-default" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">Im Seminar auf Button „Adressen zum Seminar anmelden“ – Name in Adressensuche, ob Teilnehmer bereits bekannt – dann auswählen sonst „Neuanlage“</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br/> <br/> <br/> | ||
| class="ms-rteTableOddCol-default" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableOddCol-default" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">TN-Status auf "Interessent" setzen</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br/> <br/> <br/> | ||
| class="ms-rteTableEvenCol-default" style="border:1px solid #bfbfbf" | | | class="ms-rteTableEvenCol-default" style="border:1px solid #bfbfbf" | | ||
| | ||
|- class="ms-rteTableOddRow-default" | |- class="ms-rteTableOddRow-default" | ||
| class="ms-rteTableEvenCol-default" colspan="1" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableEvenCol-default" colspan="1" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">Teilnehmervertrag versenden</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableOddCol-default" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableOddCol-default" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top"></font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableEvenCol-default" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableEvenCol-default" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">Vertrag: Teilnehmer anklicken - Dokumentenmanager – Email – Anmeldeinformation CF - versenden</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableOddCol-default" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableOddCol-default" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">Vertrag auf Richtigkeit prüfen</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableEvenCol-default" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableEvenCol-default" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">Teilnahmevertrag per E-Mail an Kunden senden:<br/> - Vertrag<br/> - Informationsblatt für Teilnehmervertrag</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
<span style="font- | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:top">- AGB (Tagesveranstaltung, Juleica oder Vertrage mit Partnern (Rahmenvereinbarung) oder ARB bzw. ARB International (Fahrten ins Ausland) = Pauschalreise<br/> - Formblatt zur Unterrichtung einer Pauschalreise, wenn Pauschalreise vorliegt<br/> - Infoblatt Reiserücktritt, - Reiseabbruch<br/> - Sicherungsschein, wenn Pauschalreise vorliegt und Vorkasse gefodert ist</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
|- class="ms-rteTableEvenRow-default" | |- class="ms-rteTableEvenRow-default" | ||
| class="ms-rteTableEvenCol-default" colspan="1" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableEvenCol-default" colspan="1" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">Eingang bestätigter Teilnahmevertrag<br/> per E-Mail<br/> <br/> <br/> per Post oder Fax</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableOddCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableOddCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top"><br/> Digitalen Vertrag mit Unterschrift im bei Teilnehmer im SM abspeichern<br/> <br/> unterschriebenen Vertrag bei Belegung abheften</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableEvenCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableEvenCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top"><br/> Teilnehmenden anklicken – Historie – in leere Zeile mit heutigem Datum „Teilnehmervertrag“ notieren und hochladen</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableOddCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableOddCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top"><br/> TN-Status auf "Angemeldet" setzen<br/> <br/> <br/> TN-Status auf "Angemeldet" setzen</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableEvenCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableEvenCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top"><br/> Anmeldung ist abgeschlossen<br/> <br/> <br/> Anmeldung ist abgeschlosse</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
|- class="ms-rteTableFooterRow-default" | |- class="ms-rteTableFooterRow-default" | ||
| class="ms-rteTableFooterEvenCol-default" colspan="1" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableFooterEvenCol-default" colspan="1" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">Teilnahmebeitrag</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableFooterOddCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableFooterOddCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">Zahlungsaufforderung erfolgt über Vertrag</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableFooterEvenCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableFooterEvenCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top"></font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableFooterOddCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableFooterOddCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top"></font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteTableFooterEvenCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font- | | class="ms-rteTableFooterEvenCol-default" rowspan="1" style="border:1px solid #bfbfbf" | <span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:small"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><font style="padding:2px; vertical-align:top">Ablauf siehe [https://post.blossin.de:987/BlossinWiki/Rechnungslegung.aspx Rechnungslegung]</font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
|} | |} | ||
</div> | </div> | ||
Version vom 12. November 2019, 10:15 Uhr
Bereich: Belegung-Rezeption | Bildung
Prozess: Vor der Anreise
Teilprozess: Anmeldung zum Seminar
| Aufgabe | Beschreibung | Dokument | Input | Output | Informationsknoten | Reibungspotentiale | |
|---|---|---|---|---|---|---|---|
| Anmeldung Teilnehmende über Homepage | Kunde -> [erste Kontaktperson] -> Belegung -> [Bildung] -> GF -> Belegung -> Kunde |
Schnittstelle - externe Moderation |
|||||
| Anmeldung zum Seminar über Buchungstool im Bildungsprogramm auf www.blossin.de |
Daten aus WCMS ziehen und in Seminarmanager eintragen | Webseite: http://blossin.de/wp-login.php -> Anmelden -> Buchungen/Reservierungen -> austehende Buchungen anklicken -> CSV-Export -> übernehmen Im Seminar auf Button „Adressen zum Seminar anmelden“ – Name in Adressensuche, ob Teilnehmer bereits bekannt – dann auswählen sonst „Neuanlage“ Vertrag: Teilnehmer anklicken - Dokumentenmanager – Email – Anmeldeinformation CF - versenden |
automatische Kopie der E-Mail an Kunden, dass Anmeldung erfolgt ist Gastdaten aus WCMS ziehen, Daten im SM eingeben TN-Status auf "Angemeldet" setzen |
Teilnahme-Bestätigung per E-Mail senden an Kunden senden: - Vertrag - Informationsblatt für Teilnehmervertrag - AGB (Tagesveranstaltung, Juleica oder Vertrage mit Partnern (Rahmenvereinbarung) oder ARB bzw. ARB International (Fahrten ins Ausland) = Pauschalreise Anmeldung ist abgeschlossen | |||
| Anmeldung Teilnehmende über E-Mail oder Flyer | |||||||
| Anmeldung zum Seminar per E-Mail oder ausgefülltes Formular auf Einzelflyer |
Daten im Seminarmanager eintragen | Im Seminar auf Button „Adressen zum Seminar anmelden“ – Name in Adressensuche, ob Teilnehmer bereits bekannt – dann auswählen sonst „Neuanlage“ |
TN-Status auf "Interessent" setzen |
| |||
| Teilnehmervertrag versenden | | Vertrag: Teilnehmer anklicken - Dokumentenmanager – Email – Anmeldeinformation CF - versenden | Vertrag auf Richtigkeit prüfen | Teilnahmevertrag per E-Mail an Kunden senden: - Vertrag - Informationsblatt für Teilnehmervertrag - AGB (Tagesveranstaltung, Juleica oder Vertrage mit Partnern (Rahmenvereinbarung) oder ARB bzw. ARB International (Fahrten ins Ausland) = Pauschalreise | |||
| Eingang bestätigter Teilnahmevertrag per E-Mail per Post oder Fax |
Digitalen Vertrag mit Unterschrift im bei Teilnehmer im SM abspeichern unterschriebenen Vertrag bei Belegung abheften |
Teilnehmenden anklicken – Historie – in leere Zeile mit heutigem Datum „Teilnehmervertrag“ notieren und hochladen |
TN-Status auf "Angemeldet" setzen TN-Status auf "Angemeldet" setzen |
Anmeldung ist abgeschlossen Anmeldung ist abgeschlosse | |||
| Teilnahmebeitrag | Zahlungsaufforderung erfolgt über Vertrag | | | Ablauf siehe Rechnungslegung | |||