Planung für Aufenthalt: Unterschied zwischen den Versionen
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<span style="font-size:medium;"><span style="font-family: | <span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial">'''Bereich: [[Belegung-Rezeption|Belegung-Rezeption]]'''</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
<span style="font-size:medium;"><span style="font-family: | <span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial">'''Prozess: Vor der Anreise'''</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
<span style="font-size:medium;"><span style="font-family: | <span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial">'''''Teilprozess: 3.1.3 Planung für den Aufenthalt'''''</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
{| class="ms-rteTable-default" style="border:1px solid #bfbfbf; padding:2px; vertical-align:top; border-collapse:collapse; color:#002163; font-family: | {| class="ms-rteTable-default" style="border:1px solid #bfbfbf; padding:2px; vertical-align:top; border-collapse:collapse; color:#002163; font-family:verdana, arial, sans-serif; font-size:1em; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-transform:none; white-space:normal; widows:2; word-spacing:0px; -webkit-text-stroke-width:0px; background-color:#ffffff; text-decoration-style:initial; text-decoration-color:initial" width="100%" | ||
|- class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderRow-default" style="font-family:arial; font-size:10pt" | |- class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderRow-default" style="font-family:arial; font-size:10pt" | ||
! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderEvenCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderEvenCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">Aufgabe</span></span> | ||
! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderOddCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderOddCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">Beschreibung</span></span> | ||
! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderEvenCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderEvenCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">Dokument</span></span> | ||
! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderOddCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderOddCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">Input</span></span> | ||
! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderEvenCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderEvenCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">Output</span></span> | ||
! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderEvenCol-default" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | Informationsknoten | |||
! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderEvenCol-default" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | Reibungspotential | |||
|- class="ms-rteTableOddRow-default" | |- class="ms-rteTableOddRow-default" | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" colspan="1" rowspan="1" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" colspan="1" rowspan="1" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="text-align: start; padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">Absprachen mit Gast</span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff"><br/> (Gruppenfahrten außerhalb des Bildungsprogramms)</span></span></span></span></span> | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">Checkplan versenden;</span></span><br/> <span style="font-size:small;">Kurz vor Ablauf der Stornofrist Details beim Bucher abfragen:</span> | ||
<ul style="font-family:arial; font-size:10pt; padding:2px; vertical-align:top; background-color:#ffffff"> | <ul style="font-family:arial; font-size:10pt; padding:2px; vertical-align:top; background-color:#ffffff"> | ||
<li> | <li><span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">TN-Zahl aktualisieren</span></span></li> | ||
<span style="font-size:small;"><span style="font-family: | <li><span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">Ablaufplan klären, erstellen (Mahlzeiten([[Anpassung Essens-TN+-Zeiten]]), Nutzung von Ressourcen und Technik, Pausenverpflegung, Pausenaktivitäten, Abendprogramm, Bildungsangeboten)</span></span></li> | ||
</li> | <li><span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">Anreise klären, Hinweise</span></span></li> | ||
<li> | <li><span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">Zahlungsart mit Gast klären<br/> Anzahlung anstoßen (lt. Vorlage Beherbergungsvertrag)</span></span></li> | ||
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</ul> | </ul> | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">HM </span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">-></span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff"> Kunde </span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">-> </span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">Belegung </span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">-></span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff"> „W“ Dokumentenmanager </span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">-></span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff"> E-Mailversand -></span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff"> Checkplan versenden</span></span></span><br/> <span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">Wiedervorlage setzen</span></span></span></span></span> | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddCol-default" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; background-color: rgb(255, 255, 255); text-align: left;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddCol-default" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; background-color: rgb(255, 255, 255); text-align: left;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">Checkplan</span></span><br/> Beherbergungsvertrag | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">E-Mail an Gast;<br/> Erinnerung über Wiedervorlage</span></span></span></span></span> | ||
| colspan="1" rowspan="2" | | |||
<span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">Checkplan: HM -> Kunde -> Belegung -> „W“ Dokumentenmanager -> E-Mailversand -> Checkplan versenden </span></span> | |||
<span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">Wiedervorlage setzen;</span></span> | |||
<span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">HM – Kunde -> Belegung - Daten eintragen</span></span> | |||
<span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">- bei Veränderung des Angebotes eine Kostenaufstellung an Gast senden -> Beherbergungsangebot</span></span> | |||
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*<span style="font-size:small;">Dokumentenanpassung: ca. 80-85 Stunden werden für die Anpassung von ca. 150 Dokumenten inkl. E-Mails und Anschreiben benötigt, wegen neuen Dokumentenmanager</span> | |||
*<span style="font-size:small;">Dokumentenanpassung wird vor Schließzeit nicht umgesetzt</span> | |||
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|- class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenRow-default" style="font-family:arial; font-size:10pt" | |- class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenRow-default" style="font-family:arial; font-size:10pt" | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" colspan="1" rowspan="1" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" colspan="1" rowspan="1" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">Checkplan zurück</span></span></span></span></span> | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddCol-default" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; background-color: rgb(255, 255, 255); text-align: left;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddCol-default" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; background-color: rgb(255, 255, 255); text-align: left;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">Daten des Checkplans prüfen und Ressourcen kontrollieren und neu anlegen</span></span> | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">HM – Kunde -><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff"> Belegung </span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">-</span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff"> Daten eintragen </span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff"> <br/> - bei Veränderung des Angebotes eine Kostenaufstellung an Gast senden -> Beherbergungsangebot</span></span></span></span></span> | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">HM -> <span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">Kunde -></span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff"> Belegung -></span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">Leistungsliste -></span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff"> Dokumentenmanager -></span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff"> E-Mailversand -></span></span></span><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">Beherbergungsangebot</span></span></span></span></span> | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="padding: 2px;"><span style="vertical-align:top"><span style="background-color:#ffffff">Bestätigungs-E-Mail an Gast senden</span></span></span></span></span> | ||
|} | |} | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;">''' '''</span></span> | ||
<div style="text-align:start; -webkit-text-stroke-width:0px"> | <div style="text-align:start; -webkit-text-stroke-width:0px"> | ||
{| class="ms-rteTable-default" style="border:1px solid #bfbfbf; padding:2px; vertical-align:top; border-collapse:collapse; font-size:1em" width="100%" | {| class="ms-rteTable-default" style="border:1px solid #bfbfbf; padding:2px; vertical-align:top; border-collapse:collapse; font-size:1em" width="100%" | ||
|- class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderRow-default" style="font-family:arial; font-size:10pt" | |- class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderRow-default" style="font-family:arial; font-size:10pt" | ||
! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderEvenCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderEvenCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial">Aufgabe</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderOddCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderOddCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial">Beschreibung</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderEvenCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderEvenCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial">Dokument</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderOddCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderOddCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial">Input</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderEvenCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ! class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableHeaderEvenCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial">Output</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
|- class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddRow-default" style="font-family:arial; font-size:10pt" | |- class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddRow-default" style="font-family:arial; font-size:10pt" | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" colspan="1" rowspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial">Planung der Essenszeiten</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddCol-default" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddCol-default" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial">Einteilung der Essenszeiten für jede Gruppe und alle Mahlzeiten unter HM -> Tagesstatus -> Küche</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial">Regeln für Essenszeiten</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial">Wünsche der Gäste<br/> Regeln für Essenszeiten</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span>(Essenzeiten werden 14 Tage vor Anreise von TL Belegung eingetragen) | ||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | | class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | | ||
<span style="font-size:small;"><span style="font-family: | <span style="font-size:small;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color:#002163"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="white-space:normal"><span style="widows:2"><span style="word-spacing:0px"><span style="background-color:#ffffff"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="padding: 2px;"><span style="vertical-align:top">Essenszeiten als Grundlage für Küche und Essensmarke Gäste</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> | ||
|- | |||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" colspan="1" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | <span style="vertical-align:top"><span style="background-color:#ffffff"><span style="font-size:small"><span style="font-family:arial,helvetica,sans-serif"><span style="padding:2px"><span style="vertical-align:top">Planung der Zimmerabnahme </span></span></span></span></span></span> | |||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddCol-default" style="font-family: arial; font-size: 10pt; border: 1px solid rgb(191, 191, 191); padding: 2px; vertical-align: top; text-align: left;" | | |||
<span style="font-size:small"><span style="font-family:arial,helvetica,sans-serif">Abnahmezeit und Abnahmetreffpunkt werden ab 14 Tage vor Anreise festgelegt und in Abnahmeliste eingetragen</span></span> | |||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | Abnahmeliste | |||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableOddCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | <span style="vertical-align:top"><span style="background-color:#ffffff"><span style="font-size:small"><span style="font-family:arial,helvetica,sans-serif">Rezeption - Abnahmezeit und Abnahmetreffpunkt auf Abnahmeliste aufnehmen</span></span></span></span> | |||
| class="ms-rteThemeFontFace-2 ms-rteFontSize-2 ms-rteTableEvenCol-default" style="border: 1px solid rgb(191, 191, 191); text-align: left; vertical-align: top;" | <span style="vertical-align:top"><span style="background-color:#ffffff"><span style="font-size:small"><span style="font-family:arial,helvetica,sans-serif">Abnahmezeiten und Abnahmetreffpunkt als Grundlage für Reinigung</span></span></span></span> | |||
|} | |} | ||
</div> | </div> | ||
Aktuelle Version vom 28. November 2019, 13:53 Uhr
Bereich: Belegung-Rezeption
Prozess: Vor der Anreise
Teilprozess: 3.1.3 Planung für den Aufenthalt
|
Aufgabe |
Beschreibung |
Dokument |
Input |
Output |
Informationsknoten | Reibungspotential |
|---|---|---|---|---|---|---|
|
Absprachen mit Gast |
Checkplan versenden;
|
HM -> Kunde -> Belegung -> „W“ Dokumentenmanager -> E-Mailversand -> Checkplan versenden |
Checkplan |
E-Mail an Gast; |
Checkplan: HM -> Kunde -> Belegung -> „W“ Dokumentenmanager -> E-Mailversand -> Checkplan versenden Wiedervorlage setzen; HM – Kunde -> Belegung - Daten eintragen - bei Veränderung des Angebotes eine Kostenaufstellung an Gast senden -> Beherbergungsangebot |
|
|
Checkplan zurück |
Daten des Checkplans prüfen und Ressourcen kontrollieren und neu anlegen |
HM – Kunde -> Belegung - Daten eintragen |
HM -> Kunde -> Belegung ->Leistungsliste -> Dokumentenmanager -> E-Mailversand ->Beherbergungsangebot |
Bestätigungs-E-Mail an Gast senden |
|
Aufgabe |
Beschreibung |
Dokument |
Input |
Output |
|---|---|---|---|---|
|
Planung der Essenszeiten |
Einteilung der Essenszeiten für jede Gruppe und alle Mahlzeiten unter HM -> Tagesstatus -> Küche |
Regeln für Essenszeiten |
Wünsche der Gäste |
Essenszeiten als Grundlage für Küche und Essensmarke Gäste |
| Planung der Zimmerabnahme |
Abnahmezeit und Abnahmetreffpunkt werden ab 14 Tage vor Anreise festgelegt und in Abnahmeliste eingetragen |
Abnahmeliste | Rezeption - Abnahmezeit und Abnahmetreffpunkt auf Abnahmeliste aufnehmen | Abnahmezeiten und Abnahmetreffpunkt als Grundlage für Reinigung |